The construction of your new apartment block or housing development is about to complete... Buyers are getting ready to move in. As a developer, you know it’s inevitable that some defects will come to light as residents take up occupancy. Folio UK offer a full defects management service throughout the Defects Liability period.
We are a specialist property maintenance company supporting developers and main contractors in the UK.
For the 2-year Defects Liability period, we become your Customer Care Team.
If a resident needs to report a defect, we:
Take the call
Attend to the work, and...
Log all details in accordance with the service levels we have agreed with you.
We also provide ‘out-of-hours’ cover for emergencies.
Appointment setting with Leaseholders
What’s more, our service to residents on your behalf can include a:
Pre-occupation survey and check
Leaseholder demonstration, and
Key handover and homeowner’s manual.
All of this means there is no need for you to employ your own customer care staff - because we do it all for you.
Professional housing defects management service for developers
Approved warranty standards
As you would expect, our work complies with all recognised building regulations: NHBC, Premier, BLP. Our service is backed up by a computerised system which helps us manage actions and deadlines. As you would expect, our work complies with all recognised building regulations: NHBC, Premier, BLP. Our service is backed up by a computerised system which helps us manage actions and deadlines.
Cost savings for you
Our teams are set up to provide these services on a large scale. This enables us to keep our costs low and pass on the savings to you. Pricing is set at a fixed charge per unit
Safety and Quality
Quality Management standard ISO 9001 and Environmental Standard ISO 14001 show our commitment to quality. See our Health, Safety and Accreditations page for a full list of quality and safety certificates.